Frequently Asked Questions

1. What products do you offer?
We provide carefully curated educational resources, including worksheets, guidebooks, and revision notes designed by Sophia Education’s expert tutors.

2. How can I make a purchase?
Simply add items to your cart and proceed to checkout. Payment can be made via credit/debit card or PayNow.

3. How long does shipping take?
We ship within Singapore. Orders are processed in 1–3 business days and delivered within 1–2 business days after dispatch.

4. Can I request a refund?
Yes. You can request a refund within 14 days of receiving your item. Please refer to our Refund Policy for details.

5. I have a problem with my order. What should I do?
Please contact us at admin@sophiaeducation.sg or call +65 3129 4400 with your order details. We’re here to help.